Privacy policy

This Privacy Policy explains how CoCollectibles collects, uses, and protects your information when you use our website and services.

1. Information we collect

Account details: name, email address, and password (stored securely).

Order details: items purchased, delivery address, and order history.

Payment information: handled by Stripe. We do not store full card details.

Usage data: basic analytics about how you use the site (pages visited, device, and browser).

2. How we use your information

To process orders and provide customer support.

To deliver products and manage returns.

To improve our services and website experience.

To comply with legal obligations.

3. Sharing your information

We share information with trusted service providers only as needed to operate our business (e.g., payment processing, shipping, and analytics). We do not sell your personal data.

4. Data retention

We retain order and account information for as long as needed to provide our services and meet legal obligations.

5. Security

We use industry-standard security practices to protect your data. No system is 100% secure, but we work to keep your data safe.

6. Your rights

You may request access, correction, or deletion of your data. Contact cocollectible@outlook.com for assistance.

7. International transfers

Your data may be processed in countries where our service providers operate. We take steps to ensure appropriate safeguards.

8. Updates

We may update this policy periodically. Please review it for changes.

9. Contact

Questions about this policy can be sent to cocollectible@outlook.com.